Return & Refund Policy Last updated: November 17, 2025

We want you to be completely satisfied with your purchase.

1. Return Period
   • You may return most items within 7 days from the date of delivery.
2. Conditions for Return
   • Item must be unused, undamaged, and in original packaging
   • Custom-made curtains, carpets cut to size, and made-to-order furniture are NON-RETURNABLE
   • Proof of purchase is required
3. Return Process
   • Contact us via WhatsApp or call within 7 days
   • Our team will arrange pickup (free within Doha; charges may apply outside)
   • Once we receive and inspect the item, refund will be processed within 5–7 business days
4. Refund Method
   • Original payment method (card refund or bank transfer)
   • Cash on Delivery orders will be refunded via bank transfer
5. Non-Refundable Items
   • Customized or cut-to-size products
   • Clearance/sale items
   • Installation services already performed